PUBLIC OFFER AGREEMENTon the use of the site and the services of Dental Expert Revision is valid from 10/01/2019
This document (hereinafter referred to as the “Offer”) is the official public offer of DENTAL EXPERT to conclude an agreement on the following conditions. The contract is concluded between you (the user of the site) and us – the DENTAL EXPERT. The offer defines the conditions for using products and services (hereinafter referred to as the “SERVICES”) offered on the website https://dentalexpert.info/ (with the exception of services provided under a separate written agreement), as well as the conditions for using the content. The DENTAL EXPERT refers to: Individual Entrepreneur Slepko Yuriy Yurievich (TIN 3435906933) or Individual Entrepreneur Mukha Bogdan Orestovich (TIN 3406409732), depending on the method of payment and the service package purchased. Unless you have concluded another written contract or agreement, your agreement with DENTAL EXPERT will always include at least the terms and conditions set forth in this document (hereinafter referred to as the “GENERAL TERMS”). Please read the offer carefully. In addition to the GENERAL TERMS set forth in this offer, your agreement with DENTAL EXPERT also includes the SPECIAL TERMS AND CONDITIONS of the agreement published on the page describing the product (service) or in the legal notices sent to you (hereinafter referred to as the “SPECIAL TERMS”). GENERAL TERMS set forth in the offer and SPECIAL TERMS (hereinafter referred to as the “TERMS”) form a binding contract for the provision of Services and use of the site.
2. ACCEPTANCE OF THE OFFER
Using the site https://dentalexpert.info/(hereinafter referred to as the “Site”) and acquiring the services offered by DENTAL EXPERT, you make an acceptance of the offer and enter into a contract for the provision of services that is binding on us. Acceptance of the offer is equivalent to the conclusion of a contract in simple written form.
You can accept the TERMS of the contract in the following ways:
(A) by performing an action indicating acceptance of the TERMS of the contract: by clicking on the button, ticking the checkbox or similar action) on the service order page on the website, or
3. SUBJECT OF THE CONTRACT
The subject of the contract is the use of the site, as well as the Services that we offer on our site and other pages of the DENTAL EXPERT project.
The user can be any person who accepts the Terms and uses the site and Services. In order to receive paid services, you must have full legal capacity and be a person who has reached the age of 18. In the case of an agreement on behalf of the organization, the representative of the organization must have the necessary scope of authority.
4. DENTAL EXPERT SERVICES
Services and free materials
The scope of services available to you depends on the purchased product (course) and the selected service package. If you use the services or materials available in the open sections of the site, you get only basic information on topics of interest.
In the case of the purchase of paid services, you get advanced information, as well as access to closed content and paid services. You can purchase a separate product (online and offline training courses) for a one-time fee, book a live event (offline training, intensive course, seminar) or apply for individual work. Please note that some prepaid service packages involve accessing several services or training courses at once. Please note that training involves independent work and the performing certain tasks (homework) that are part of the service delivery process.
5. COST OF SERVICES
The cost of services is published on the service order page, on our website, as well as in email notifications sent to you. The final cost of services in the currency of payment (UAH) is displayed on the service payment page and is fixed in the electronic invoice of the payment system or in the invoice submitted to you. The cost of services does not include additional fees of banks and payment systems.
6. USE OF THE SITE AND ORDER OF SERVICES
If you register on the site or place an order for the services offered on the site, or use our services, you agree that we can send you written notices, advertising mailings, information messages and other materials to messengers or by phone number and email, specified at registration. In some cases, you may optionally refuse to receive them.
You must comply with all the Terms and Conditions, which you will be asked to read when placing an order or in the process of using the services offered on the site. You agree that you will not participate in activities that disrupt the functioning of the site, the Services or related servers and networks.
You accept full responsibility for any breach of your obligations stipulated in the Terms, as well as for all the consequences of such breach.
7. CONCLUSION OF THE TRANSACTION
Time of concluding the agreement
By visiting the site and using free materials and services located in the open sections of the site, you conclude an agreement with us to use the site materials. By registering for a free webinar or by signing up for a free subscription to the mailing, you enter into a Service Agreement with us. Therefore, the Agreement includes the General Terms and Special Terms of the agreement. In the case of the purchase of paid services, you conclude a Service Agreement with us at the moment you click on the “Participate” or “Buy” button (or other similar field). Therefore, the Agreement includes the General Terms and Special Terms of the agreement. In the case of payment of the order without using electronic payment acceptance systems, the Agreement with you is considered concluded at the time of payment of your invoice.
Correction of input errors
By registering on our website or ordering services, you can interrupt the checkout process at any time and correct input errors until the registration process or checkout is completed. You can also always contact us and inform about the mistakes of input and inaccuracies in your personal data.
8. SERVICE DURATION
Any one-time services / prepaid service packages purchased on the site can be offered for a certain period (have a fixed term for the provision of services). In this case, upon the expiration of the specified period, the provision of services will cease at the end of the specified period for the provision of services. You understand and agree that we can unilaterally postpone the date and time of classes (webinars and master classes) and this is not considered a violation of the contract on our part.
Limited access to content
Some service packages provide the user with access to certain paid materials for a limited time. In this case, you get access to the content for the period indicated on the product page.
9. RESERVATION CONDITIONS (PREORDER) OF SERVICES
When booking DENTAL EXPERT services, you place an early order for receiving services at a reduced price, subject to payment of the reservation price. You agree to pay the rest of the cost of services on time and on the terms of the promotional offer published on our website or in written messages sent to you.
Subject to a surcharge of the difference in cost, you can always re-order for a package of services of a higher value, regardless of which package of services you have booked.
Please note that the amount you paid (reservation cost) is considered a deposit and is transferred by you on account of payments due, in evidence of the conclusion of the contract and in ensuring its execution. If you do not fully pay for the booked services within the specified period, we will withhold the full amount of the deposit – the booking price is not refundable.
You can always use the amount you paid (reservation cost) for partial payment of other DENTAL EXPERT services within two (2) calendar months from the date of making the deposit – for this, contact our customer support service. At the expiration of the specified period, you lose such an opportunity.
10. TERMS OF PAYMENT
In the case of purchasing paid services on the site, at the time of placing the order (successful input of payment details into the frame of the payment system), a one-time debiting of the cost of the ordered services occurs.
We reserve the right to make complaints regarding breach of the deadlines for payment of services. If it is impossible to debit money from your payment card, we have the right not to start the provision of the Services or to suspend their provision until the moment of payment.
11. PAYMENT METHOD
You can familiarize yourself with the available payment methods for our services on the site. In the case of payment for services by money transfer (through a terminal or cash desk of a financial institution), you must inform us of the payment made and send an image of documents confirming payment for the services to the email address indicated on the site. You understand that when paying for services by transfer, you confirm your acceptance of the TERMS of Provision of Services. In the event that we pay additional fees or incur other expenses because of rejection of the payment due to your fault (for example, insufficient funds on the card; the credit limit on the card has already been exhausted), we reserve the right to additionally deduct from your card / account the amount of expenses actually incurred by us. We reserve the right, at any time, at our discretion, to change the method of payment for the purchased product and / or refuse the previously proposed method of payment by proposing alternative payment method.
12. RETURN POLICY AND POSTPONEMENT OF PROVISION OF SERVICES
Service Cancellation Policy
After placing the order and its payment, in each individual case, you get the right to refuse services and request a refund. You have the right to refuse paid services by notifying us of this on time. The possibility of a refund, as well as the amount of deductions associated with the return, depends on the date we receive the return request. You understand and agree that if you have already started to use the services (gained access to one or several classes of the training program or their notes) during the refusal period, we are entitled to deduct from the amount you paid the amount of the cost of the services actually rendered, at the time of receipt return request.
Policy of refusal of online training
You have the right to refuse online training (access to records, webinars and other content), within fourteen (14) calendar days from the moment you gain access to the content, without specifying reasons. If you applied for a refund within the prescribed period, we will refund all payments received from you as payment for the course. To receive a refund, contact us and make a return request in the prescribed manner. If you have already begun to use the services (took part in one or several lessons of the course) during the refusal period, we will deduct from the amount you paid the amount of the cost of services actually rendered at the time of receipt of the notice of refusal, in proportion to the volume of services already rendered, in relation to the total amount of paid services.
Offline Service Cancellation Policy
For intensive courses, master classes and trainings:
You have the right to refuse to participate in offline events. The possibility of a refund and the amount of deductions associated with the refusal depend on the timing of our receipt of a return request. If we received a return request:
(A) for fourteen (14) or more calendar days before the date of the event (intensive course, master class, seminar or other event), regardless of the reasons for the refusal – we will refund all the money received as an advance (minus payment commissions return related systems);
(B) from thirteen (13) to six (6) calendar days before the date of the event – we return the funds received, withholding thirty (30)% of the amount paid;
(C) from five (5) to one (1) day before the date of the event – we return the funds received, withholding fifty (50)% of the amount paid;
(D) on the day of the event, or later – we do not make a refund. The entire amount of the advance is withheld as compensation for damage caused by unilateral cancellation of the contract.
Registration of returns
To refuse services and apply for a refund, write to us at firstname.lastname@example.org or contact support at the telephone number listed on the site. We will confirm receipt of a return request by email at the address provided during checkout. To make a return, be sure to tell us: name and email address specified when placing the order; Name of the Service (course, package of services); date of order; payment information; reasons for refusal of services, as well as other necessary information. You understand that if you do not provide the necessary information, we have the right to refuse to make a return and not to consider your appeal.
The consequences of refusing services
If you filed a refund request within the indicated time frame, we will refund your money within fourteen (14) days from the date you received the request. For a refund, we will use the same payment method that you used when paying for services. We will deduct from the refund amount all additional fees of banks and payment systems related to the refund. If you did not use the services (did not participate in the event, did not see the classes available to you) through no fault of ours or refused to use the services in breach of the terms and established order, we will not reimburse you for the cost of such services.
Special conditions of refusal and additional guarantees of return
We definitely reserve the right to establish other refusal rules for certain Services (training programs, products, live events, webinars, intensive courses, etc.) or to provide you with additional guarantees of unconditional return by posting special conditions for canceling services on the product order page.
Postponement of the provision of Services
Not later than two (2) months from the date of payment for the Services (making the first payment), you have the right to request a postponement of the deadlines for the provision of the Services to other calendar dates and to receive training with the following course flow (on the terms of a similar package of services equivalent to the price you purchased). In this case, the refund is not carried out, and we will inform you of the new possible calendar dates of training. The postponement of the provision of the Services is possible no more than once. To comply with the deadline, it is enough for you to notify us in the manner established for making a refund request. We definitely reserve the right to establish other rules for postponing the provision of services for individual products by publishing additional Transfer Terms on the product page.
Expiration of resusal period
If the Services were provided in full before the expiration of the refusal period (for example, you have already gained access to all the lessons and materials) and / or until you receive a request for a refund, no refund will be made. In case of receiving a request for a refund (refusal of services) in breach of the established terms of refusal, a refund is not carried out.
13. RIGHT TO USE DENTAL EXPERT CONTENT
Depending on the services you purchased, you get access to content (information and training materials), the copyright and related rights which are protected or in any case belong to us, regardless of the fact of registration and the territory of their operation. Using the services, you get the right to view the content and use it for personal purposes, under the terms of this agreement, for the entire period of the provision of services, unless otherwise provided by the Special Conditions.
All brand names and trademarks mentioned on the website, including brand names and trademarks owned by third parties, are subject to applicable law. Their mention on the website or in the training materials of DENTAL EXPERT does not mean that they are not protected by the rights of third parties. The mark for goods and services, as well as the trade name “DENTAL EXPERT” are registered and belong to us. You cannot use the indicated marks for goods and services without our written consent.
All materials posted on https://dentalexpert.info and other project sites, as well as materials provided to you during the provision of paid services (content) are subject to copyright, exclusive rights to use of which belong to DENTAL EXPERT, regardless the fact of registration and the territory of their operation. Using the DENTAL EXPERT services you get the right to use educational content for personal non-commercial purposes. The cost of commercial use of copyrighted materials is estimated at fifty thousand (50,000.00) hryvnias for one calendar month of use. Copying, processing, modification, full or partial use, public reproduction and distribution of materials posted on the site or provided to you during training, as well as the use of content for commercial purposes, without the written permission of the copyright holder, is strictly prohibited and punishable by law.
Please note: buying access to training content for group use or transferring your credentials for access to training for third parties is prohibited – this is piracy.
Breach of rights
Any breach of intellectual property rights is prosecuted in accordance with the legislation of the country of service and international law, and entails the onset of civil, administrative and criminal liability. In the event that facts of the illegal use of our intellectual property are revealed (using the brand; copying or processing the course materials, or distributing them; purchasing access to the course for group use and transferring credentials for access to training to third parties, etc.), we have the right to stop providing services and block the account of the violator, without reimbursement of the cost of training. We have the right, at our option, to demand from the violator full compensation for losses caused by such a breach or payment by the violator of compensation in the amount of double payment for the legitimate use of intellectual property, for each case of illegal use. If the violator refuses to voluntarily pay compensation, we will be forced to turn to law enforcement agencies, initiate criminal prosecution of the violator and collect monetary compensation in a forced manner.
14. RESPONSIBILITY FOR THE PROVISION OF SERVICES OF INADEQUATE QUALITY
Prescription of law
The provisions of the current legislation on the protection of consumer rights regarding claims for the provision of services of inadequate quality, apply to emerging relationships, regardless of the General and Special Terms. The scope of consumer rights granted to you by law, in any case, cannot be reduced.
We do not give any guarantees that using the DENTAL EXPERT services will bring you immediate results. The results of different users can vary significantly when using the same services. Using materials, you refuse from lawsuits and other forms of claims against us regarding your results in the process of using content and using services. You understand that your disagreement with the opinion of our teachers, the methodology and content of the training programs, is not a basis for a refund.
Our total liability for any lawsuit or claim is limited to the amount of the purchased service of inadequate quality or provided in breach of the terms. We are not responsible for the inability to provide services for reasons beyond our control, including force majeure, disruption of communication lines, malfunctioning of equipment and software that does not belong to us; for complete or partial interruptions in the provision of services related to the replacement of equipment, software or other work caused by the need to maintain operability and development of technical means (subject to prior notification of the user); breach of the safety of equipment and software that you use to receive services; loss of confidential information or part thereof, if this is not our fault; any losses of third parties arising not through our fault. In the event that we breach the terms for the provision of services, our liability is limited solely: to extend the terms for the provision of services, or to provide services in new terms until the complete fulfillment of our obligations.
Responsibility of our employees and agents
In cases where our liability is limited or excluded, the same limitation of liability or its exclusion applies to our employees or agents.
16. RESPONSIBILITY FOR THE MATERIALS AND CONTENT POSTED BY YOU
Liability restriction for posting content
You are responsible for the content and materials that you post on our website, in our communities, groups or chats of the project, in the process of using the services of the DENTAL EXPERT. We are not responsible for the materials you post and do not track them.
By posting your own content you are required to comply with the laws of the country of residence. In any case, it is forbidden to publish content of a pornographic, sexual nature, promoting violence, sadism, discrimination, containing threats or defamation. In addition, your content should also not breach the rights of third parties and contain advertising. This applies to property and personal non-property rights of third parties, including intellectual property rights (for example, copyright and trademark and trade name rights). In particular, you are also obligated not to breach the rights of third parties when posting comments on reviews, profile photos or any pictures that you publish.
Content and materials that you post while using the services of DENTAL EXPERT should not contain advertising. We have the right to delete or move any content posted by you at any time if we consider that it breaches the rights of third parties or the requirements of the law. If you breach these principles of content distribution, we have the right to send you a written warning, temporarily block your account and suspend the provision of services, or terminate the contract unilaterally.
Compensation of damage
If you breach the TERMS of the contract, you are obliged to compensate us for all losses incurred in connection with the satisfaction of claims of third parties (whose rights you breached). We reserve the right to bring you claims for losses and other claims in recourse.
17. DURATION OF THE TERMS
The TERMS are valid until changed or withdrawn by DENTAL EXPERT. Termination (revocation) of these Terms will not affect any legal rights, obligations and responsibilities that were valid for you and DENTAL EXPERT, and arose prior to the termination of the TERMS.
18. AGREEMENT DURATION
The agreement on the use of the site (site materials) is considered concluded for an indefinite period and is valid until terminated by you or us. The contract for the provision of services concluded in connection with the use of free services, the purchase of a prepaid package of services or booking participation in an event is valid until the parties fulfill their obligations.
19. TERMINATION OF USE OF SERVICES
You have the right to stop using the site and services at any time, without indicating a reason. To stop using paid services, let us know by contacting the customer support service using one of the phones listed on the site. Please note that after you have refused the provision of services (terminated the contract), you will lose access to paid content and available services. In the event that at the time of termination of the contract (agreement) you still have access to the purchased service package, any sum of money that you paid for the services of DENTAL EXPERT will not be refunded, including the amount of the cost of actually unused services. We reserve the right to terminate the contract with you without giving reasons, provided that you are notified in writing at least two (2) weeks before the planned date of termination. In any case, the contract cannot be terminated earlier than the deadline for the provision of services.
We can terminate the contract concluded with you at any time if:
(A) you have breached any provision of the Terms (or have acted in manner which clearly shows that you do not intend to, or are unable to comply with the provisions of the Terms), or
(B) we are forced to do so according to legal requirements (for example, if the provision of services to you is illegal or ceases to be legal), or
(C) DENTAL EXPERT ceases to provide the Services in the country in which you reside or use the services, or
(D) the provision of services becomes unprofitable from the point of view of DENTAL EXPERT. If you try to interfere with the operation of the site, servers and other DENTAL EXPERT automated systems or flagrantly violate the Terms, or if we suspect you of this, we may suspend or completely block your access to the site and services.
Unilateral cancellation of the contract for good reason
Each party has the right to cancel the contract unilaterally for good reason. In particular, we have the right to cancel your account and terminate the contract immediately, if you repeatedly flagrantly violate the Terms, as well as in the event of arrears in payment of services.
20. PERSONAL DATA
21. CHANGES TO THE PROVISION OF SERVICES
We reserve the right to amend or supplement the text of this offer (GENERAL TERMS OF THE AGREEMENT) by posting a corresponding notice and a new version of the Offer on this page. We strongly recommend that you regularly check this page and the date of the most recent changes indicated at the top of the page. In case of changing the SPECIAL TERMS of the contract, we will post the new edition of the SPECIAL TERMS directly on the product description page. If you do not object to the validity of the new TERMS and continue to use the Services, the new version of the Terms is considered accepted by you. You understand and agree that the use of services after changing the GENERAL or SPECIAL TERMS is considered by us as your acceptance of these TERMS. In case you object to the new edition of the TERMS, we definitely reserve the right to unilaterally withdraw from the agreement in the prescribed manner.
Relations between the parties are governed by the provisions of the legislation of Ukraine. In terms of consumer protection legislation, the laws of the user’s country of residence apply.
23. SPECIAL TERMS FOR ORGANIZATIONS
If you represent an organization, you represent and warrant that you are authorized to act on its behalf by the organization and have sufficient authority to accept these TERMS.
24. SERVICE PROVIDER INFORMATION
Individual entrepreneur Slepko Yuriy Yurievich 79066, Lviv, st. Zubrovskaya, 25 TIN 3435906933 +380675861851 email@example.com
Individual entrepreneur Mukha Bogdan Orestovich 79044, Lviv, st. Kulikovskaya, 43 TIN 3406409732 +380894201125 firstname.lastname@example.org